Bilingual BDC Agent Job at Team Gillman, Houston, TX

MWszMk5IZ3dJV0RZUzJyUWkvRUtzdXRZN3c9PQ==
  • Team Gillman
  • Houston, TX

Job Description

Join Team Gillman – Where Teamwork Drives Success! 

For over 80 years, Team Gillman has proudly served the Houston area with a steadfast commitment to customer satisfaction, employee development, and a culture rooted in respect, integrity, and excellence. We’re currently seeking a **bilingual (Spanish-speaking) BDC Agent to join our high-performing Volkswagen team.

 

Position Summary 

As a BDC Agent, you will represent Team Gillman Volkswagen as the first point of contact, handling customer communication to schedule appointments and drive dealership traffic. This role involves frequent interaction via phone, email, and text, making fluency in Spanish and English essential.

 

Key Responsibilities 

  • Manage inbound and outbound calls for service and sales appointments
  • Respond promptly and professionally to internet inquiries
  • Maintain accurate CRM records
  • Follow up with prospective and current customers
  • Meet established daily, weekly, and monthly goals

 

Qualifications 

  • Fluent in Spanish and English (spoken and written)
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced environment
  • Prior experience in a BDC, call center, or dealership setting is a plus
  • High school diploma or equivalent
  • Detail-oriented with strong computer and typing skills

 

What We Offer 

  • Competitive compensation
  • Paid training and continuous support
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Growth and advancement opportunities within Team Gillman
  • Paid Vacation after 1 year

 

Apply Today 

If you’re ready to join a respected, family-owned dealership that values its employees and customers, we’d love to hear from you. Apply in person or send your resume to mcardenas@teamgillman.com 

 

About Team Gillman 

Since 1938 and with over 85 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Kingwood & Rosenberg representing Acura, Honda, Mazda, Subaru, Chevy and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Tags

Similar Jobs

Queen City Cannabis

Dispensary Associate Job at Queen City Cannabis

 ...Essential Job Functions: # Ability to operate METRC, OAARS, and Microsoft hardware and software. # Ability to operate cash register, tabletop, and hand scanners. # The physical demands described here are representative of those that must be met by an employee to... 

WHOOP

Associate Creative Director, Art Job at WHOOP

WHOOP is looking for an Associate Creative Director, Art with a deep understanding of how to visually communicate a brands essence and vision. As an integral member of the Marketing team and a senior leader of the Creative team, the ACD, Art not only upholds our brand... 

Partners In Excellence

Compliance and Licensing Officer Job at Partners In Excellence

 ...Description The Compliance and Licensing Officer will serve as a key resource to ensure that all operations, clinical practices and administrative processes at Partners In Excellence adhere strictly to federal, state, and local laws, regulations, and accreditation... 

JCC Greater Boston

Babysitter - weekend shift (part-time) Job at JCC Greater Boston

 ...staff JCare Babysitting which is a drop-off childcare program. Babysitters endeavor to...  ...babysitting shifts will take place primarily on weekend mornings with some occasional...  ...growing! Job Details: This is a limited part-time, non-exempt position. Work schedule is not... 

Hilton

Utility Steward/Dishwasher - Beach House Fort Lauderdale, A Hilton Resort Job at Hilton

 ...Resort is looking for a Utility Steward/Dishwasher to join the team! This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops! Our 5+ team members report to the Executive Chef. The ideal candidate holds 1+ years'...