Job Description

LEAP Consulting Group is a trusted partner for healthcare and clinical labs, providing digital transformation services that span workflow optimization, data monetization, regulatory compliance, and operational scaling. We lead with innovation and bring deep expertise in lab automation, bioinformatics, and enterprise IT integration. Join us in shaping the future of healthcare and laboratory systems.

Job Description

Position Overview

We are looking for an enthusiastic and resourceful Chief of Staff to join our growing consulting company—a pivotal early-career role designed for someone who is a proactive problem-solver, thrives in a fast-paced environment, and is eager to take on new challenges as the company scales. This individual will serve as an operational right-hand to the Managing Partner and a multi-functional contributor across the business. The role offers a rare opportunity to be deeply embedded in executive support, client delivery, internal operations, HR, and strategic initiatives in a fast-growing digital health consulting firm.

You’ll alternate between being an assistant, junior consultant, event planner, HR designee, and general office hero—no two days will be the same.

Key Responsibilities:

1. Executive & Operational Support

• Provide direct administrative support to the Managing Partner:
  • Calendar scheduling, inbox oversight, and proactive follow-ups.
  • Scanning and organizing documents via Kodak Capture Pro into Dropbox.
  • Preparing briefing materials and handling time-sensitive communications.
• Track meetings and deliverables, ensuring timely execution.
• Research software, AI tools, and vendors; schedule demos and assess capabilities.

2. Junior Consultant (Client-Facing Support)

• Attend client meetings—both as a listener/note-taker and active participant.
• Lead internal or follow-up meetings when required; compile post-meeting reports.
• Create client deliverables including slide decks, comparison tables, and summaries.
• Communicate clearly and professionally with clients and internal teams.
• Occasionally assist in resolving client concerns, ensuring issues are handled professionally and efficiently.

3. Office & Events Coordination

• Keep the office environment smooth and comfortable:
  • Manage Target orders/supplies: snacks, seltzer, water, coffee
  • Coordinate space management and building liaison activities.
• Arrange travel logistics: book flights, hotels, conference itineraries.
• Monitor and manage travel expense reports.
• Prepare for events and offsites, including supply orders and scheduling.

4. Human Resources & Team Operations

• Support onboarding of new hires and maintain accurate personnel records.
• Keep time tracking tools like Tempo up to date.
• Act as the HR designee to address minor conduct issues (e.g., punctuality).
• Assist with employee engagement initiatives and internal comms.

5. IT & Sales Operations Support

• Manage IT onboarding: hardware/software setup, coordination with vendors.
• Support company systems infrastructure under external IT guidance.
• Provide administrative support to the sales team, including tracking sales metrics.
• Help streamline processes to improve efficiency.

Qualifications

• 4 Year Bachelor’s degree.
• 1–2 years of experience (internships or entry-level roles) in operations, administration, or customer service is a plus.
• Strong organizational skills and the ability to juggle multiple tasks.
• Excellent communication and interpersonal skills.
• Comfortable working with basic IT tools and systems (e.g., Microsoft Office, Google Workspace).
• Eager to learn, adaptable, and able to work in a team-oriented environment.
• Problem-solving mindset with a willingness to take initiative.
• Tech savvy.

Additional Information

More About You:

• Be comfortable communicating in-person, by phone, over video, as well as collaboration chat tools such as Slack
• Be a self-starting independent team player who is both professional and kind to colleagues and customers
• Be tech savvy and ideally consider yourself 'fairly technical'

All your information will be kept confidential according to EEO guidelines.

What We Offer:

• Competitive compensation, including base salary and performance incentives.
• Comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
• A dynamic and collaborative work environment that values innovation and impact.

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