Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to Hotel Adeline, a distinctive property in the Pyramid Global Hospitality portfolio. Located in the heart of Scottsdale, Arizona, our hotel features 213 stylish guest rooms and 8,000 sq ft of versatile meeting space, offering a perfect blend of modern sophistication and comfort.

At Hotel Adeline, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by the vibrant energy of Scottsdale. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Hotel Adeline. Take the first step towards a rewarding career by applying today.

Basic Function

The Laundry Attendant is responsible for ensuring the cleanliness and availability of all hotel linens, towels, and other laundry items. This position plays a key role in maintaining the hotel's high standards of hygiene and guest satisfaction by operating laundry machinery, sorting, washing, drying, folding, and storing laundry efficiently and accurately.

Essential Functions 

• Sort, wash, dry, fold, and properly organize all linens, towels, uniforms, and other laundry items.

• Operate commercial washers, dryers, and other laundry equipment safely and efficiently.

• Inspect linens and uniforms for stains, tears, or damage; treat or report issues as needed.

• Maintain a clean, organized, and sanitary laundry area in compliance with health and safety regulations.

• Monitor inventory of laundry supplies and promptly report low stock or equipment malfunctions to the supervisor or manager.

• Follow all hotel policies, safety procedures, and sanitation guidelines.

• Support housekeeping operations by assisting with linen deliveries and fulfilling requests.

• Perform laundry duties for guest rooms, including the washing, drying, and folding of all linens and towels.

• Report any laundry equipment issues or safety concerns to the supervisor/manager.

• Collaborate with housekeeping staff and assist with job assignments as needed.

• Ensure common areas and laundry facilities are neat, clean, and well-maintained at all times.

• Understand and follow proper usage of chemicals and equipment, adhering to all safety protocols.

• Comply with all hotel policies outlined in the Associate Guide and report any observed violations to Human Resources.

• Assist housepersons and room attendants to ensure smooth operation of daily housekeeping tasks.

• Promote and maintain a safe and supportive work environment.

• Maintain a friendly, positive, and team-oriented attitude at all times.

• Uphold the highest standards of professionalism and guest/employee relations. 

• Strong understanding of laundry chemicals, their appropriate formulas, and their effects on various fabric types.
• Ability to prioritize tasks and stay organized in a fast-paced environment.
• Effective communication skills, with the ability to read, write, speak, and understand English clearly for accurate documentation and instructions.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Sufficient manual dexterity in hands.

• Manual dexterity to handle laundry and operate machinery efficiently.

• Ability to follow both verbal and written instructions in English.

• High school diploma or equivalent preferred.

• Previous experience in laundry or housekeeping within a hotel or similar environment is a plus.

• Skilled in safely and effectively operating commercial laundry equipment.

• Excellent attention to detail and time management abilities.

• Physically able to lift up to 75 lbs and perform duties for extended periods.

• Flexible availability, including weekends and holidays, as required.

Hotel Adeline is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

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