Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Crew Workforce and Schedule planning team is responsible for establishing the optimal staffing levels for the airline while balancing network supportability, operational reliability, crew member satisfaction, and enterprise cost. As airline flying schedules follow ever changing consumer demand, accurately forecasting crew manpower requirements is critical to running a reliable operation. Similarly, establishing efficient, yet reliable, crew schedules is critical to ensuring we optimally use our crew resources (both pilots and flight attendants) and deliver reliable schedules for our crew members. The Managing Director for this team will lead a team of approximately 50 team members, divided between the Crew Workforce Planning team and the Crew Schedule Planning team.

What you'll do

• Lead the team in engineering robust staffing plans for both pilot and flight attendant workgroups while balancing operational reliability, crew member satisfaction, and enterprise costs.
• Leverage advanced analytics to forecast, optimize, track, report, and manage crew business variables
• Drive execution of the staffing plan through schedule construction tools and overseeing all preferential bidding system (PBS) production processes
• Drive continuous improvement of manpower analytics tools - crew staffing models, reserve forecast, training optimization engine, training assignment model, and 360-loop validation to ensure model integrity and operational relevance.
• Drive continuous improvement in crew sequence construction tools and fidelity
• Lead operational and financial analysis of business variables including, but not limited to, flying schedules, labor contract provisions, regulatory provisions, and technology.
• Engage actively with Crew Scheduling Operations at the IOC and floor supervisors in staffing plan execution
• Partner with Training leadership for both pilots and flight attendants to ensure staffing plan readiness at all times
• Partner with Flight and Flight Service groups on staffing variables impacting our crew members and facilitate effective communication of changes.
• Partner with Network and Schedule planning teams to maximize crew supportability of airline flying plans while maintaining planned operational reliability profile and crew member satisfaction levels.
• Partner with Finance team to deliver on key efficiency initiatives and support the monthly and annual Pilot and FA payroll forecast process (i.e. Budget)
• Partner with Financial Planning & Analysis team in securing timely approval for hiring proposals and other resource requests.
• Partner with Labor Relations on contractual provisions
• Engage with union representatives, both APA and APFA, in partnership with Flight and Flight Service leadership. Engagement with front-line Pilots and Flight Attendant in multitude of forums. 

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Demonstrates the highest standards of personal ethics and integrity
• Bachelor’s degree in Aviation, Business, Economics, Mathematics, Statistics, Finance, Engineering, or related technical field and/or equivalent experience/training
• 10 years of experience in leadership roles, overseeing large workgroups with cross-functional teams

Preferred Qualifications- Education & Prior Job Experience

• Previous experience in Operations planning, Crew Resource planning, Airline planning, Strategic business planning and/or Business forecasting preferred
• Understanding of existing pilot and/or flight attendant JCBA is a plus

Skills, Licenses & Certifications

• Exceptional leadership and strategic decision-making skills
• Excellent problem solving, negotiation, and critical thinking ability
• Extensive experience managing and implementing large, complex projects
• Action-oriented, results-driven, future-focused leader with a natural aptitude for seeking opportunities that transform existing business models
• Ability to be flexible in a rapidly changing environment
• Demonstrated ability to lead others in solving complex analytical problems
• Proven ability to collaborate and develop strong, productive relationships at all levels, both internally and externally
• Excellent communication, presentation, and interpersonal skills with ability to interact and influence effectively with all levels, both verbally and written
• Commitment to coaching, mentoring, and serving as a role model for all team members
• Believes in and promotes the American Airlines five leadership attributes:
  • Caring – We care about all team members
  • Collaboration – We succeed as a team
  • Development – We build future leaders
  • Results – We drive to be the best
  • Future – We continually challenge the status quo

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Contract work, Flexible hours,

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