Job Description

An Order Puller works at our warehouse/shipping facility, and their primary role is preparing customer orders for shipment. This type of job is suited for those who can’t see themselves working at a cubicle. Order Pullers spend most of their time on their feet locating and pulling products. When not on their feet, they’re usually in forklifts moving product too heavy to be lifted manually. The role of Order Puller will be physically demanding.

• There are several duties and responsibilities Order Puller performs in their quest to fill customer orders. The following list is composed of the core duties Order Puller is responsible for on a day-to-day basis.
• Process Customer Orders. The most important duty completed by the Order Puller is correctly processing customer orders.
• Ensure safety within the warehouse.
• Make sure that all operations are completed quickly and in a safe manner.
• Assist Order Checker in Order Accuracy Efforts.
• Accuracy is of the utmost importance in this job. Customer satisfaction depends solely on orders being filled correctly and arriving in a timely manner. This process starts with the Order Puller and Order Checker working together to ensure every order is accurate.
• Prepare Shipping Labels.
• Responsible for boxing up orders and getting them ready for shipping. This involves accurately inputting customer shipping information and then using a commercial label printing machine to print the shipping labels.
• Load and Unload Freight Containers. Loading and unloading freight containers is where the physical demand of the job comes into play. This duty can involve lifting items up to 50 pounds. It can also involve operating heavy machinery, such as forklifts, to move heavy loads.

Skills:

• Relies on a blend of hard and soft skills to get their jobs done.
• Quick thinker who is able to quickly process the most efficient way to fill an order.
• This also involves organizational skills, as the Order Puller must know how to quickly find items within the warehouse.
• Need to have a certain level of physical strength, as loading and unloading freight involves continuous bending and lifting.
• Need to be able to operate machines used in the loading process.
• Reading Comprehension Skills: Order Puller calls upon their reading comprehension skills when processing customer orders. They must be able to read and understand the types of information typically present on customer orders and shipping labels.
• Active Listening Skills: Pulling orders is very much a team process. Order Puller has to be a good listener in order to follow the direction given to them by the Warehouse Manager. Order Puller typically uses headsets to communicate with each other.
• Organizational Skills: Order Puller has to be highly organized in order to maximize their efficiency. They call upon their organizational skills when processing and filling customer orders.
• Basic forklift skills: Order Puller needs basic forklift skills to navigate and assist with order retrieval on a daily basis. This knowledge is typically acquired through on-the-job training.
• Prioritization Skills: Order Puller has multiple orders to process over the course of a day. Some may even get bonuses depending on how many they can complete during a day. This means they must be able to prioritize tasks to figure out the most efficient way to fill a given order.

Miscellaneous:

• Hours of work are 9 AM-6 PM on Mon-Fri and 9 AM-4 PM on Saturday.
• Skills such as speaking Spanish fluently, excellent communication and writing skills, understanding inventory management, and team leadership will give you priority in the hiring process.
• Other bi-lingual and polyglots are valued as well.

BZO Wheels is a tire and wheel warehouse located in multiple locations all over the United States, for now we have 3 branches in Texas (Houston, Dallas, San Antonio), 1 in New Mexico and partners in California. We import very a high quality tires from China. We offer multiple brands both Asian and American. BZO Wheels is a wholesale Warehouse.

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