Principal Product Manager, Commercial Bank Client Insights CRM Enablement Job at Wells Fargo, Concord, CA

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  • Wells Fargo
  • Concord, CA

Job Description

**About this role:** Wells Fargo's Commercial Bank's Client Insights & Product Mgt group is seeking a dynamic and experienced Principal Product Manager: as a key member of our CRM enablement team you will play a pivotal role in partnering with our Sales and inhouse Gen AI, data science and technology teams to define and develop a CRM/c360/Client Insights product vision, strategy and an 18 month execution roadmap. This is a space which is rapidly evolving and requires a thought leader with execution focus to drive the agenda. You will be expected to leverage emerging trends and opportunities in agentic sales enablement automation, generative ai and advanced analytics to inform product development, predictive capabilities and introduce innovative and impactful solutions that drive business value. **In this role, you will:** + Lead the design and development of significantly changed, innovative, highly complex, strategic technology and processes, that have companywide impact, high risk, or have significant scope, cost, and benefits + Lead the strategy and resolution of the most complex and significant challenges across cross functional team + Deliver solutions that are long-term, large scale, broad reaching, and require vision, creativity, innovation, advanced analytical, and inductive thinking + Provide vision, leadership, and industry expertise in planning and execution of situations with significant risk and undefined conditions that influence companywide business and financial operations + Lead project managers, subject matter experts, and managers companywide + Serve as an authority advisor to experienced leaders and represent the company externally when working with vendors **Required Qualifications:** + 10+ years of Product Management, product development, strategic planning, process management, change delivery, agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Proven experience with CRM platforms (Dynamics/Salesforce) and deep understanding of CRM functionalities, including integration and sales automation. + Strong understanding of Generative AI and Machine Learning concepts + Visionary thinking to anticipate market trends and customer needs. + Strong understanding of Product Lifecycle management & Product Management certification + Outcome driven with strong correlation of ROI and benefit metrics + Ability to influence and collaborate across multiple levels of the organization + Familiarity with Commercial Banking Industry **Job Expectations:** + This position is not eligible for Visa Sponsorship + This position offers a hybrid work schedule. + \#commercialbanking **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $120,400.00 - $287,600.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 29 May 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-456312

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